Privacy Policy

Atpik’s primary role is to provide enjoyable shopping experience that includes selling and promoting goods and services in this website.
Atpik recognise the importance of protecting the privacy of personally identifiable information collected about our customers. For the purposes of this Privacy Statement, the word “CUSTOMER” includes visitors to our web sites, subscribers to and users of our services, purchasers of our products and advertising customers. For the purposes of the Privacy Statement, the phrase “MERCHANT" means the operators and/or owner(s) of the merchandises, retailed goods, store, or any other place.
Personal Information
We collect personal information when we provide our services to you. You must only submit to us, accurate and complete and not misleading information.  We reserve the right to request for documentation to verify the information provided by you.
The personal information provided by you of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.
Signing up for Atpik using your social media account or link your AtPik account or use certain other Atpik social media features, we may access information about you which you have voluntarily provided under your social media account via that social media provider in accordance with the provider’s policies and we will manage your personal data which we have collected in accordance with Atpik privacy policy.
Use of Information
We usually collect personal information such as your name, telephone number, email address, gender, and delivery addresses, and your financial details. When you are online, we collect information regarding the pages within our network, which you visit, and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our goods and services and if the law requires us to, we will seek your consent to collect it.

We use your information to provide our services to you, to fulfill administrative functions associated with these services, for example billing, to enter into contracts with you or third parties and for marketing and client relationship purposes. Your contact details may be used to contact you to inform you of important information related to purchasing goods, for example delivery, cancellation and exchange of goods.

We may share your information with other companies, which are related to service spectrum, within Qatar. They or we may also use your personally identifiable information to assist us in improving our products and services and any of us might be in touch to let you know about goods, services, or promotions, which may interest you.

If you have registered Atpik account with us, we will hold your contact and billing details. Those details are primarily used to provide you with the online shopping services you have requested and to send you information about the AtPik platform, any upgrades that become available, new developments and forthcoming features and to charge you for service fees in relation to online shopping you have acquired through the Atpik platform.

If you have shopped or purchased anything that are listed in the Atpik platform, we keep a record of your buying data to report to the “MERCHANT”. Your buying data will be provided to the “MERCHANT" if requested for their records and analysis. This buying data does not include your personal contact details which are only given to MERCHANT if, at the time of purchase; you agree to receive information and offers about future promotions directly from the “MERCHANTS”. We will also keep a record of your billing information to allow you to make quick purchases by simply using an email address and password to login to your Atpik account.

You can opt-out of receiving email campaigns from Atpik and our partners either during the promotional or registration process or by logging into your Atpik profile at www.atpik.com and unselecting the various options relating to weekly newsletters, special offers, and special offers from partners. Our partners include third party businesses we have entered into contracts with for marketing and client relationship purposes.
Use by Merchants
If at the time of purchase you agreed to receive information and offers about future promotions directly from the MERCHANT/S of the event, then we may provide your contact details to the MERCHANT/S for this purpose. MERCHANT/S may use these details to contact you with information and offers regarding future deals and promotions. If you wish to change this choice you can contact us but it may be necessary to contact the MERCHANT/S directly if your contact details have already been provided to them. MERCHANT/S will use your personal information in accordance with their own privacy policies. If the MERCHANT/S contacts you and you wish to unsubscribe from this communication or have any questions regarding their privacy policy you should contact the MERCHANT/S directly.

All Atpik accounts are managed online. You can use the link, which is at the bottom of every email to log in to your Atpik account at www.atpik.com. All SMS messages are sent with an opportunity to reply and unsubscribe from future broadcasts in your expressed category of interest.
Use by Third Parties
Atpik may disclose your information to its service providers and contractors from time to time to help us to provide and market our goods and services to you. Examples of such third party service providers and contractors include call center operators, software contractors and email/SMS broadcast providers. We may also share your information with third parties who provide prizes for competitions or special offers. If we do this we generally require these parties to protect your information in the same way we do.
Use of Aggregate Data
We may collect certain non-personal information to optimize our goods and services including our Web pages for your computer (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). We may use such non-personal information for internal purposes, including but not limited to improving the content of our sites.

Atpik may use personally identifiable information in aggregate form to improve our goods and services including our Web sites and make them more responsive to the needs of our customers.
Security
Atpik strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorized use or disclosure.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secured.
Access to Personal Information
You have a right to access most personal information we hold about you and if we deny access in some circumstances we will tell you why. To request access; please contact our privacy officer as set out at the end of this document.
Public Information
Any information posted on website and/or communicated in chat areas becomes public information. While Atpik strives to protect and respect your privacy, we cannot guarantee the security of any information you disclose in a chat room or bulletin board.
Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the Website, we collect information about your buying behavior.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests

Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our Website.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.
Sharing of personal information
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Online Links to Third Party and Co-Branded Sites
Atpik may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. Some of these sites may be "co-branded" with our logo; however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.
Atpik is not responsible for the content or practices of Web sites operated by third parties that are linked to our sites. These links are meant for the user's convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by Atpik of the content, policies or practices of those third party sites. Once you have left our site via such a link, you should check the applicable privacy policy of the third party site.
Changes to the Privacy Policy
Atpik shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the Platform.
Anti Privacy
Software privacy seriously impacts the software industry worldwide. From time to time Atpik receives reports of suspected piracy and investigates those reports. Software piracy may be a criminal offence, and sometimes an investigation is undertaken. Whilst most reports concern piracy by businesses, some personal information may be collected. 
For Further Information
Please contact our Privacy Officer to ask for access to your information or if you have a complaint concerning your information privacy or if you would like more information about our approach to privacy. business@atpik.com